Policies
Guest Policy
CPC is happy to welcome visitors to our club while in Calgary. We offer over 50 sessions, DUPR, open play, and rated play. You MUST sign a waiver and prepay for sessions to access rated play (must meet qualifications) or open play. We charge a $5 drop in fee which needs to be e-transferred to treasurer@calgarypickleballclub.ca. Please show host proof of payment.
Once the waiver is completed and fees are paid, please email sug@calgarypickleballclub.ca requesting sign-up access for rated sessions. Open play is drop-in and does not require an email for access to sign-up.
Complete the following waiver and show the confirmation email to the host of your session.
Privacy Policy
Calgary Pickleball Club Privacy Policy
Effective Date: November 2024
The Calgary Pickleball Club (CPC) is committed to protecting the privacy and security of our members, participants, volunteers, and staff. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws and regulations.
- Information We Collect
We collect various types of information in order to operate effectively and provide the best experience for our members. The types of information we collect include:
– Personal Information: Such as your name, address, email address, phone number, and date of birth.
– Membership and Participation Information: Details about your CPC membership, participation in events, tournaments, clinics, and other CPC activities.
– Payment Information: For processing membership fees, event registrations, and other transactions.
– Health Information: For ensuring a safe environment in specific circumstances (e.g., emergency contacts or known medical conditions if relevant for your safety in a program).
– Volunteer Information: Background checks, volunteer interests, and availability.
- How We Use Your Information
CPC uses your personal information for purposes including, but not limited to:
– Processing and managing your membership and event registrations.
– Communicating with you regarding events, activities, updates, and other relevant information.
– Enhancing and personalizing your experience within CPC programs and services.
– Managing financial transactions, such as payment of fees.
– Ensuring the safety and well-being of all participants.
– Conducting research and analysis to improve our programs and services.
- How We Share Your Information
CPC does not sell, rent, or lease your personal information to third parties. We may share your information only in the following circumstances:
– With Service Providers: To trusted third-party vendors who assist us in our operations, such as payment processing, website hosting, and email communications. These service providers are obligated to protect your information and use it solely for the purposes we specify.
– With Regulatory Authorities: If required by law, or in response to valid requests by public authorities, CPC may disclose your information to comply with legal obligations.
– In Emergency Situations: In rare cases, we may share health or emergency contact information to protect the health and safety of a participant in the event of an emergency.
- Data Security
CPC takes the security of your personal information seriously. We implement a variety of security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, encryption, and regular security reviews. While we strive to protect your information, we cannot guarantee its absolute security, and you share your information at your own risk.
- Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory obligations. Once your information is no longer needed, we securely delete or anonymize it.
- Your Rights
Depending on your location and applicable laws, you may have the right to:
– Access your personal information and request a copy.
– Correct any inaccuracies in your personal information.
– Request deletion of your personal information, subject to legal or contractual obligations.
– Withdraw consent for specific uses of your personal information.
To exercise these rights, please contact us using the contact information provided below.
- Changes to This Privacy Policy
CPC may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. We will notify members of significant changes and post the updated policy on our website. We encourage you to review this Privacy Policy periodically.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Calgary Pickleball Club
Email: president@calgarypickleballclub.ca
By joining CPC or participating in our programs, you agree to this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.
